Simplify customer service and support operations with OTRS. Our platform offers customizable solutions for a wide range of business units, from IT to HR. With features like ticket management, automation, and reporting, OTRS can help your organization provide exceptional service to all customers.

极速赛车官网168站:结果75秒赛车直播-168赛事历史查询快速结果 News

10 best practices for successful service management
The services that companies provide to their customers contribute directly to their reputation and long-term economic stability. It is not just about running a …

Customer service management: background, advantages, functions
Customers expect, demand and deserve excellent service. Companies must recognize that the quality of service delivery is a decisive factor for their success. After …

Automated customer service: advantages, best practices, examples
Customer service is an important success factor for companies. After all, the image that a customer has of a company manifests itself above all …

DORA: How cyber security works in the financial sector
Cybersecurity is everyone's business, especially in the financial markets. The European Commission has now introduced a comprehensive security framework for these with the DORA …

Task management: definition, examples, methods, software
Everything in a professional context revolves around tasks. This makes it all the more important to organize them sensibly and purposefully. In order to …

10 ITSM Best Practices – Delivery Service More Successfully
Best practices in ITSM are proven methods that ensure the efficient provision and management of IT services. They serve to optimize processes, increase service …