7 Actions Customer Service Leaders Are Taking Today to Drive Revenue

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OTRS

OTRS is flexible and customizable software with out-of-the-box solutions for all service management needs.

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Solutions for

Customer Service & Support

Boost customer satisfaction very rapidly – never miss requests, lower the response time (MTTR)

IT Service Management

Support for your IT department with automated, ITIL4-compliant processes

Office Management

Automate office management processes with our software solution

HR Management

Support your HR team with numerous processes, such as application or leave management

Cyber Defense & Security Incidents – STORM

The solution for fast security orchestration, automation, and incident response

Roadmap

Release Notes

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Use Cases
Service Management
Customer Service Software
Help Desk
Enterprise Service Management
ITIL® Processes
ITSM – IT Service Management

Security Management
Corporate Security
Security Incident Management
Vulnerability Management
ISMS
ISO 27001 Certification

Task Management
Ticketing System
Issue Tracking System
Asset Management
CMDB
Device Management

Technology Management
BPMS – Business Process Management Software

Knowledge Management
Knowledge Management in Customer Service
Services

Services

Services

Consulting, training, customer service: Find official OTRS services

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From Learning to Loyalty: 7 Actions Customer Service Leaders Are Taking Today to Drive Revenue

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From Learning to Loyalty: 7 Actions Customer Service Leaders Are Taking Today to Drive Revenue

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